What is one primary role of an insurance navigator?

One primary role of an insurance navigator is to help individuals understand their insurance options and enroll in health plans. Navigators are trained professionals who assist consumers in navigating the complex world of health insurance, particularly in the context of the Affordable Care Act and state-based insurance marketplaces. They provide valuable support by explaining the different types of coverage available, assisting with the enrollment process, and ensuring families understand their rights and responsibilities under various insurance plans. This function is crucial because many individuals may feel overwhelmed by the options and terminology associated with health insurance, and navigators aim to facilitate access to necessary healthcare resources by making the process more transparent and manageable.